A. Amandy Labs Private Limited, a company duly incorporated under the Companies Act, 2013, (“Company” or “we” or “our” or “us” or “Batting11”). The Company owns and operates the Batting11 website (“Batting11 Website”) and the mobile application Batting11 application (“Batting11 App”) (Batting11 Website and Batting11 App are collectively referred to as “Batting11 Platform”). The Company through the Batting11 Platform offers cricket based online fantasy games and linked services (“Service(s)”) to its users (“User(s)” or “you” or “your”).
2.1 We collect the following types of information from you when you register on the Batting11 Platform and use our Services: any information that exclusively identifies you for e.g., your name, email address, mobile number, date of birth, display picture, social media account ID (where provided by you), postal address, Permanent Account Number (PAN) and bank account details. In some cases, for options such as virtual private rooms for Contests (as defined in the Terms & Conditions), you may provide us with personal information of another person, for which we assume you have consent from such person to share their information with us. Further, we collect non-personal information, which is information that does not exclusively identify you but is related to you nonetheless such as, information about your interests and demographics.
2.2 We may automatically track certain information about you based upon your behaviour on the March 1, 2023 2 Batting11 Platform. We use this information to do internal research on our User’s demographics, interests, and behaviour to better understand, protect and serve our Users. This information is compiled and analysed on an aggregated basis. This information may include the platform that you just came from, which platform you next go to, your computer/ mobile browser information, your Internet Protocol address, and other information associated with your interaction with the Batting11 Platform.
3.1 While providing you access to the Batting11 Platform/ Services, we collect the following category of personal information: (i) information you give us, (ii) automatic collection of certain information, and (iii) information from other sources including service providers, partners, and publicly available sources.
3.2 We, on the Batting11 Platform, also collect and store personal information provided by you, including but not limited to your
|We may collect and process information about your mobile device's GPS location (including the latitude, longitude or altitude of your mobile device). Collect and monitor information about the precise location of your device is provide better serviceability, reduce risks associated with your account on the Batting11 Platform and to provide customised offers/ Services.
|To provide access to the features offered through Batting11 Platform and to verify your identity, secure your account details, you may need to give us the permission to capture, record your device information, operating system information, network information, location information.
|Collect and monitor contacts and accounts information to detect references and accounts information to autofill data during processing your requests for value added services.
|Collect and monitor only transactional SMS about bank transactions to help us perform a credit risk assessment. No personal SMS is stored and collected.
|Device, Phone states and Logs
|We want to inform you that whenever you use batting11 and Services, in case of an error in the app we collect data and information through your phone called Log Data, phone states. This Log Data may include information such as your devices’s device ID, operating system version, phone number and configuration of the app for confirming your identity for future activities. This information is only using for tracking valid referals/usages to preventing bad activity in our platform. When utilising batting11 and Service, the time and date of your use of the Service, and other statistics.
|As may be explicitly required and requested from time to time.
4.1 We use your personal information to operate, provide, and improve our Services including: providing, delivering, processing transactions related to us; measure, support, and improve our Services; provide recommendations and personalization; comply with legal obligations; communicate with you; marketing; fraud and abuse prevention and credit risks; other purposes for which we may seek your consent.
4.2 Personal information about our User is an important part of our business. We share personal information for the following purposes with the authorised vendors/ affiliates only:
Non-personally identifiable information is information that does not identify a specific end user. This type of information may include things like the URL of the website you visited before coming to Batting11 Platform, the URL of the website you visit after leaving Batting11 Platform, the type of browser you are using and your Internet Protocol address, type of device etc. Such information may be used by us to analyse trends and gather demographic information, etc.
We collect a list of the installed applications’ metadata information which includes the application name, package name, installed time, updated time, version name and version code of each installed application on your device to assess your credit worthiness and enrich your profile with pre-approved customized Services.
Your Security is our highest priority and we design our systems and protocols with your security and privacy in mind, and in furtherance of the same we ensure the following:
Our Services/ use of Batting11 Platform may include third party links to other websites and/or applications. Such websites are governed by their respective privacy policies, which are beyond Batting11’s control. Third party advertising partners may collect information about you when you interact with their content, advertising, or services. Batting11 is not responsible for the privacy practices or the content of such websites.
You can view, update, and delete certain information about you, your account and your interactions with our Services/ Batting11 Platform. If you cannot access or update your information yourself, you can always contact us for assistance.
You have choices about the collection and use of your personal information. Our Services/ Batting11 Platform include settings that provide you with options as to how your information is being used wherein you can choose not to provide certain information.
If you have any concern about privacy or want to contact our data controller(s) please contact us with a thorough description, and we will try to resolve it. You may also contact us at the addresses below:
13.3 You can manage browser Cookies through your browser settings. The ‘Help’ feature on most browsers will tell you how to prevent your browser from accepting new Cookies, how to have the browser notify you when you receive a new cookie, how to disable Cookies, and when Cookies will expire. If you disable all Cookies on your browser, neither we nor third parties will transfer Cookies to your browser.
13.4 If you do this, however, you may have to manually adjust some preferences every time you visit a site and some features and services may not work.
To understand the limitation of liability applicable on Batting11, please refer to the Terms & Conditions Terms & Conditions.
The governing law and dispute resolution shall be as provided under the Terms & Conditions Terms & Conditions.
To delete your information, you can:
If you delete your account on or , we delete your information, including the things you've your transactions, media such as your photos, videos and account verification updates, unless we need to keep it as described in Once your account is , you won't be able to reactivate it, and you won't be able to retrieve information, including content you've posted. We store some information after account deletion and you will not be able to recreate your account with the same records.
If you request that we delete your account or content, it may take up to 30 days to delete your information after we begin the account deletion process or receive a content deletion request. After the information is deleted, it may take us up to another 90 days to remove it from backups and disaster recovery.
You may choose to delete your account at any time by selecting such option on our desktop website, mobile WAP site or mobile application from the Settings or Privacy section located in the menu bar. With this we will no longer provide your data for external processing as mentioned above. However, we retain your Personal Data as long as the purpose for its usage exists, within only in 90 days of deletion request, after which the same is disposed off by us except for any record retention required as per applicable law. The provisions of various laws require your transaction logs to be stored for longer periods post the deletion of an account. Further, in the event of the pendency of any legal / regulatory proceeding or receipt of any legal and / or regulatory direction to that effect, we may be required by the law of the land to retain your Personal Data for longer periods.
Click here to delete your account/information.